Delivery Policy

  • Delivery Scope

    • QuantumLeap provides IT and network services as described on our website. The delivery of services includes on-site installation, remote support.

  • Delivery Timeframes

    • Service delivery times vary depending on the service requested. Estimated timeframes will be communicated to you upon booking or order confirmation.

  • Service Scheduling

    • We will schedule services based on availability and your preferred times. Any changes to the scheduled service will be communicated promptly.

  • Service Areas

    • Our services are available in United Arab Emirates & Australia.

  • Customer Responsibilities

    • Ensure access to necessary equipment or locations for service delivery. Provide accurate information regarding your service requirements.

  • Delays

    • We are not liable for delays caused by factors outside our control, such as equipment malfunctions or unforeseen circumstances.

  • Cancellation and Rescheduling

    • Please notify us at least 2 days in advance if you need to cancel or reschedule. 

  • Contact Information